Frequently Asked questions

General questions

How can I learn more about careers at Tirisi?

You can look at our career page for information.

How do I unsubscribe from Tirisi Phone calls, emails or catalogs?

Email Tirisi, or call.

How can I get an item repaired?

Go to your nearest retailer.

Do you offer authentication services or appraisal?

Yes, we offer an authentication service. For more information, please contact the tirisi service. We do not offer appraisal services. Please contact one of our official retailers.

How can I make a return or exchange?

You can call us or go to your nearest retailer.

Can Tirisi Jewelry be resized?

There is a size table with each piece of jewelry.

Where can I get more information about sizing for Tirisi?

Next to every piece of jewelry.

Where can I purchase Tirisi Jewelry?

Find your nearest retailer. Or ask us by email.

Is it possible to check if jewelry is in stock by my retailer?

Contact Tirisi services. Or contact your Tirisi retailer.

Are all the Tirisi Jewelry available for purchase?

Yes, they all are.

Why should I create a Tirisi account to receive e-mails?

You should receive e-mails because you will stay informed about everything.

I click on something and it doesn't work, what should I do?

Please contact Tirisi concierge service.

How do you create a Tirisi account?

You press the figure, and you fill in your email and password twice at the bottom. Then you can see everything on your account. And also what you have bought at Tirisi if you have filled that in

How should I take care of my Tirisi jewel?

You can find the information in our Care Guide.

I lost one of my earrings. Can I buy just one?

Yes, you can buy one earring. Contact your local retailer for more info.

How do I use the wishlist?

You can select desired products and find them listed in your account. 

I can not find the product I am looking for on the Tirisi website, what should I do?

Please contact Tirisi concierge service by phone +31(0)203428079, email or chat.

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© Tirisi Jewelry B.V. 2024.